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Privacy Policy

Privacy Policy

Effective Date: 1st August 2024

Welcome to Techovate Holding LLC (hereafter referred in this document as: "we", "our", "us"). Privacy protection is deep-rooted in our corporate culture and percolates to everything that we do at Techovate Holding LLC.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website Techovate.net or any of our subsidiary companies’ websites/portals, or use any of our services.

Information We Collect

We may collect and process the following types of information about you:

Personal Information:

Name
Email address
Phone number
Address
Gender
Age / Date of birth
Personal preferences (where applicable and related to the products and services we provide)

Note: We do not store any of your credit/debit card, or other payment related information in our databases. All payments are directly handled through APIs provided by the payment gateways.

Technical Data:

IP address
Browser type and version
Time zone setting
Browser plug-in types and versions
Operating system and platform
Device information

Usage Data:

Browsing history: Information about how you use our website, products, and services
Pages visited
Time spent on pages
Click-through rates
Interactions – such as through AI, Chats, Live support services

Marketing and Communications Data:

Your personal preferences in receiving targeted marketing from us and your communication preferences

How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our website and services
To process and fulfil your orders and transactions
To manage your account and provide customer support
To communicate with you about your account or transactions, including sending order confirmations, invoices, and technical notices
To send you marketing and promotional materials, if you have agreed to receive such communications
To improve our website, products, and services by analysing user behaviour and preferences
To comply with legal obligations and enforce our terms and policies

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

To trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, provided that these parties agree to keep your information confidential.
To comply with legal requirements, such as a law, regulation, search warrant, subpoena, or court order.
To protect our rights, property, or safety, or that of our users or others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Your Rights

You have the right to:

Access the personal information we hold about you
Request the correction of inaccurate or incomplete information
Request the deletion of your personal information
Object to the processing of your personal information
Request the restriction of processing your personal information
Request the transfer of your personal information to another party
Withdraw your consent at any time, where we are relying on consent to process your personal information

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Techovate Holding LLC

Email: info@techovate.net

Note: This Privacy Policy is for general informational purposes only and does not constitute any legal advice. If you have concerns about use of our portals, please consult with a legal professional to ensure that your privacy is protected, and concerns (if any) are addressed. We will be glad to receive and/or process comments and feedback to ensure all privacy protection concerns are addressed.